Dedicated Claims Handler

We have the most experienced claims handlers in the industry, who all have the broadest claims handling authority so you can be rest assured that you are talking to somebody who understands and can make a decision there and then. All our claims handlers undertake to:

  • Apply the Policy terms and conditions in a manner that they would regard as fair if they were in your position or your client’s position
  • Apply the Policy terms in a consistent manner
  • Deal with claims within the prescribed turnarounds
  • Explain fully to you how we have arrived at our decisions
  • Immediately pre-authorise up to £1,000 over the phone for any urgent cases
  • Pay fees invoiced weekly by BACS / faster payments
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With proven expertise in Tax Fee Protection Insurance, we at Vantage deliver trusted solutions backed by a strong track record.

225
Combined Years of Fee Protection Experience
90 %
Accountants Switched From Another Provider
99 %
Retention Rate
90 %
Claims Accepted
350
Accountants Switched to Vantage in the Last 12 Months

Market Leading Policy Coverage

Plain English Policy, continuously updated to ensure that it reacts to the latest HMRC threat.

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Claims

Access to the most experienced claims handlers in the industry, with the broadest claims handling authorities.

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Tax & VAT Telephone Advice and Technical Support

Access to our best telephone advisors for all clients, and more in-depth consultancy support, at competitive rates as and when you need it. Plus, access to Tolley Topical Tax Updates and regular technical updates and Q&As.

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Tailored Marketing Support

Bespoke marketing support and guidance, e-mail, hard copy mail and premium or fee collection services.

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Digital Solutions

A range of digital solutions that allow your clients to purchase protection and allow you to manage your scheme, administer premiums and make claims.

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Employment, Health & Safety and Legal Advice and Support

Access to our business support helpline, plus discounted rates on more in-depth support, including contract and handbook reviews, Health & Safety and Fire Risk Assessments.

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Testimonial

We have been very impressed with Vantage’s claims handling, not only do we use a simpler online claims portal compared to our previous provider, but the claims team pick up the phone and chat through any issues instead of sending impersonal emails to get to the nub of the point. Payments are smooth and seamless as we can always bill Vantage on an interim basis.

Sterling Chartered Accountants

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