Advice Lines – The Level of Insight and Opinion you Require

Fee Protection Insurance

Access to telephone advice is included with our Tax Fee Protection Insurance. The advice lines cover tax, IR35, HR, employment law, health & safety and legal.

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Tax & VAT Advice Lines

Vantage accountancy clients have unlimited access to our market leading Tax and VAT advice lines.  The Vantage Tax and VAT advice lines don’t just give you access to a ‘telephone advisor’ who will read from an HMRC manual, but instead you get access to a team of experienced and qualified tax consultants, who can give you the level of insight and opinion that you require including a practical answer which is often missing from similar advice lines.  

  • Our in-house tax & VAT advisors have over 250 years’ experience between them and are some of the most experienced advisors in the industry
  • Our advisors are on ‘first name terms’ with many of our clients
  • We staff at a level that means that 90% of calls get answered by an advisor first time and calls backs are dealt with within two hours (and normally within an hour)
  • Accountants have access to a tax & VAT email service for written advice

HR, Employment Law and Health & Safety

Our dedicated team of qualified professionals are available to take calls from our accountancy clients and their clients on any HR, employment law and/or health & safety issues.  Our advice lines have been in operation for over two decades and cover a variety of topics including: 

  • Performance and absence management
  • TUPE
  • Redundancies
  • Calculating holiday entitlements
  • Grievances and disciplinary processes and more 

This service has proven invaluable in supporting clients through the Covid 19 pandemic. 

Business & Legal Advice Line

Vantage Fee Protect accountancy clients and their insured clients have unlimited access to invaluable advice on all aspects of commercial and personal law, including:

  • Company and commercial law
  • Data Protection
  • Intellectual Property
  • Restrictive covenants 
  • Landlord and tenant disputes
  • Employment and settlement agreements
  • Consumer law
  • Business contracts
  • Neighbour disputes
  • Property disputes
  • Wills and probate issues
  • Insolvency and debt collection
  • Vehicle disputes
  • Initial advice on personal injury claims

That’s not all...

Find out about the other services that we offer

Vantage Fee Protect Customer Testimonials

Having changed over to Vantage a couple of years ago we have been very satisfied with the service. Especially the claims handling and technical advice lines for both our firm and insured clients on employment and business legal matters. The webshop Vantage offer allows our clients to join and pay electronically. This positively impacts our bottom line and makes things simple and efficient for our clients.
Linda Giles Chartered Accountant

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